Temporally turn off any browser extensions you have active, such as Stylus, to make sure the problem isn't caused by the extension.īrowser extensions/add-ons change how your browser behave or looks, and even if an extension isn't specifically targeting, it might interfere with how Roll20 works or looks. This is among the most common cause of problems with Roll20. ![]() Step 2: Ensure that there are no browser extensions interfering with Roll20 If you're using a phone or a tablet, see the Table on Tablet Support for details. When troubleshooting, please check to see if issues persist when using both Google Chrome and Mozilla Firefox Due to bleeding-edge features, we are unable to support beta versions of web browsers. While Roll20 will work in a variety of browsers, in order to maximize your playing experience and take advantage of everything that Roll20 can do, you should use the latest version of either Google Chrome or Mozilla Firefox. Your browser is the software application that lets you access websites, like Roll20. Steps Step 1: Make sure to use the right browser
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